Privacy Policy
Last Updated: August, 2026
1. Introduction
Seed Jewelry (seedjewelry.com) understands that your personal information matters to you. This Privacy Notice explains what data we collect, why we collect it, how we use it, and your rights in relation to it.
By visiting our website or placing an order, you accept the practices described in this Notice. It should be read together with our Terms and Conditions and Cookie Policy.
This Notice is issued in compliance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL). The data controller is MAGNAT FAMILY FZCO, registered at 2902, JBC 3, Cluster Y, JLT, Dubai, UAE. For privacy enquiries, contact us at office@seedjewelry.com.
2. What Personal Data We Collect
2.1 Data You Provide Directly
We collect information you provide when you browse, register, purchase, or communicate with us, including:
- Name, email address, postal address, and phone number;
- Payment information (processed securely through our payment provider — we do not store full card details);
- Order details and purchase history;
- Messages and enquiries you send us;
- Account login credentials (if you create an account).
2.2 Data Collected Automatically
When you use our website, we automatically collect:
- IP address and approximate location;
- Browser type and version;
- Pages visited, time spent, and referral source;
- Device type and unique device identifiers.
This data is collected through cookies — see Section 4.
2.3 Mobile Device Data
When you access our website on a mobile device, we may receive device information and, where permitted, approximate location data. You can disable location services through your device settings at any time.
2.4 Email Engagement Data
We may track whether you open emails we send, if your email client supports this. To stop receiving marketing emails, use the unsubscribe link in any marketing email or contact us at office@seedjewelry.com.
3. How We Use Your Data
We use your personal data to:
- Process and fulfil your orders, including payment, dispatch, and delivery;
- Communicate with you about your order, enquiry, or account;
- Personalise your shopping experience;
- Send marketing messages where you have consented or where we have a legitimate interest;
- Send care and servicing reminders (if you have opted in);
- Prevent and detect fraud and other unlawful activity;
- Comply with legal obligations under UAE law;
- Improve our website, products, and services.
4. Cookies
Our website uses cookies — small data files stored on your device. We use them to:
- Enable core website functions (shopping cart, session management);
- Recognise your device on return visits;
- Analyse how visitors use our website;
- Deliver relevant content and advertising where applicable.
You may configure your browser to refuse cookies, but some website features may not function correctly if you do. For a full list of cookies we use, see our Cookie Policy.
5. How We Share Your Data
We do not sell, rent, or trade your personal data. We share it only as follows:
5.1 Service Providers
We share data with third parties who perform services on our behalf, including payment processors, courier and logistics providers, email service providers, analytics providers, and IT and cloud storage providers. These parties may use your data only to perform the specified service.
5.2 Legal Disclosure
We may disclose data where required by law, court order, or regulatory authority, or where necessary to protect the rights, property, or safety of Seed Jewelry, our customers, or others.
5.3 With Your Consent
We will seek your consent before sharing your data with any third party not described above.
6. Data Security
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse, including encryption during transmission and secure storage.
No method of internet transmission is completely secure. You are responsible for keeping your account credentials confidential and for logging out after using shared devices.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by UAE law:
- Order and transaction data: 5 years from the date of purchase;
- Account data: until account closure, plus 5 years thereafter;
- Marketing data: until you unsubscribe or withdraw consent.
When data is no longer needed, it is securely deleted or anonymised.
8. Your Rights Under UAE Law
Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to:
- Access a copy of the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request deletion of your data where it is no longer necessary;
- Object to processing for direct marketing purposes;
- Withdraw consent at any time where processing is consent-based.
To exercise any of these rights, contact us at office@seedjewelry.com. We will respond within 7 days.
9. Accessing and Updating Your Information
Through your account on seedjewelry.com, you can review and update your name, contact details, shipping addresses, email preferences, and order history at any time.
10. Children
Our website and products are intended for adults only. We do not knowingly collect personal data from persons under 18. If you believe we have inadvertently collected such data, contact us at office@seedjewelry.com and we will delete it promptly.
11. Changes to This Notice
We may update this Privacy Notice from time to time. The revised version will be posted on the website with a new effective date. Continued use of the website following any update constitutes acceptance of the revised Notice.
12. Contact
Seed Jewelry — Privacy Enquiries
Email: office@seedjewelry.com
Showroom: Dubai, Jumeirah Lake Towers, Cluster Y, JBC3, 2902 office
Website: seedjewelry.com
You also have the right to submit a complaint to the UAE Data Office or the relevant supervisory authority.
Need more help?
For questions about this Privacy Policy, please contact the Seed Jewelry support team.