Shipping Info
Delivery Options
Seed Jewelry offers three methods of receiving your order:
- International shipping: delivery by FedEx international courier to your address worldwide.
- Local delivery: delivery within Dubai / the UAE by reputable courier.
- Showroom collection: collect in person from our showroom at Dubai, Jumeirah Lake Towers, Cluster Y, JBC3, 2902 office. Please contact us in advance to arrange a collection.
Delivery Timeframes
Estimated timeframes from dispatch:
- Local delivery (within UAE): 3 business days
- International delivery: timeframes vary by destination country and shipping provider and will be confirmed at the time of dispatch.
- Showroom collection: by appointment, timeframe confirmed at the time of booking.
These are estimates only. MAGNAT FAMILY FZCO is not liable for delays caused by customs, courier disruption, or other circumstances beyond our control.
Shipping Costs and Import Duties and Taxes
All shipping and delivery costs (via FedEx and other reputable couriers), import duties, VAT / GST, customs clearance and other applicable import-related charges are already included in the price displayed on the Website and are covered by MAGNAT FAMILY FZCO. The price is calculated based on the delivery destination: a specific rate applies to deliveries within the UAE, while deliveries to other countries are calculated using an average international shipping and duty cost built into the price. The customer will not be required to make any additional payment to FedEx, customs authorities, or any other third party upon or after delivery — the price confirmed at checkout on the Website is final and all-inclusive.
Risk and Title
Risk of loss or damage transfers to you upon physical delivery to your address or upon collection from our showroom. Title passes upon receipt of full payment.
Packaging
All Seed Jewelry pieces are dispatched in premium protective packaging. Insurance for high-value international shipments may be arranged and its cost disclosed at checkout.
Failed Delivery
If delivery cannot be completed due to an incorrect address, absence of the recipient, or refusal of delivery, additional re-delivery charges may apply. MAGNAT FAMILY FZCO is not liable for loss resulting from inaccurate delivery information provided by the customer.
Need more help?
For questions about delivery and shipping, please contact the Seed Jewelry support team.